Sberbank and Czech Airlines, the national airline of the Czech Republic, have launched cooperation in the framework of internet acquiring. As a result, Sberbank became a partner of the official website of Czech Airlines providing the acceptance of Visa, Visa Electron, MasterCard, and Maestro cards to make payments on the Russian version of the partner’s website. Payment security is provided in compliance with the requirements of the PCI DSS International Standard applied to card payments and card holders’ data.
“Czech Airlines is the first foreign airline company Sberbank has entered into an internet acquiring contract with, and we hope for further development of the relationship with our Czech colleagues,” said Svetlana Kirsanova, Managing Director and Head of Acquiring at Sberbank. “We are certain the cooperation with Sberbank will have a positive impact on business development of the airline company and meet client needs across Russia.”
“As the largest bank in Russia and one of the three largest banks in Europe, Sberbank is a reliable partner with priceless experience in the Russian market. Sberbank’s selection as the provider of internet acquiring services for Czech Airlines was a natural and logical step, which will provide our clients in Russia with a number of benefits, including the ability to use a well-known and stable Russian bank when making payments; guarantees of complete payment transactions provided by a reliable Russian financial institution; ability to perform transactions in rubles regardless of foreign exchange rate volatility until payment process is complete and funds have left the client’s account,” Ján Tóth, Czech Airlines Director of Commerce and Marketing, said.
Is it your intention to travel with overweight baggage or baggage in excess of the available amount? If you purchase these services 36 or more hours prior to the scheduled departure, you will enjoy 25% better rates than at a later time, e.g. on the departure day or at check-in desk. The new rule regarding overweight baggage and baggage in excess of the available amount is applied to all packages, i.e. Value, Standard, Flexi and Business. Better rates are provided on advanced ticket purchases as mentioned above via all sales channels, i.e. “My Bookings” application, Czech Airlines’ website or mobile applications, Czech Airlines Contact Centre, Czech Airlines selling points and travel agencies effective 1 February 2016. Learn more at the following link.
We have extended the period during which you can check-in for all Czech Airlines flights operated under the OK code electronically via our website or using our mobile applications. Effective 1 February 2016, online check-in will be available up to 36 hours prior to the scheduled departure time. The option of checking-in online and using Czech Airlines mobile applications to check-in terminates 1 hour prior to the scheduled departure time of the flight.
Did you miss the deadline for purchasing your preferred seat online? Effective 1 February 2016, you will be able to purchase the preferred seat during physical check-in at a check-in desk, but no later than 1 hour prior to the scheduled departure time of your flight. This service is now available on all Czech Airlines operated flights to/from Russia. We have planned to include our other connections in near future.
10 December 2015 - Czech Airlines Revitalises Its Balkan Activities Launching Regular Scheduled Skopje – Prague Connection
After a four-year pause Czech Airlines returns to its traditional destinations on the Balkan Peninsula, planning to launch operations on several routes to Prague from there. Effective 20 May 2016, Czech Airlines will renew its regular Skopje – Prague connection, offering up to three frequencies a week on the route and numerous connecting flights to other important destinations in Europe from Prague.
Czech Airlines plans to launch operations on the new Skopje – Prague route on 20 May 2016 with two return flights a week, departing Skopje on Mondays and Fridays in the morning, at 4:10 a.m. local time and arriving at Václav Havel Airport Prague at 6:00 a.m. local time. Effective 13 June 2016, the carrier will add another frequency on Wednesdays, departing Skopje at the same time.
Return flights will be leaving Prague on Thursdays and Sundays and, effective 14 June 2016, on Tuesdays in the evening, at 22:25 p.m. local time, arriving in Skopje at 00:25 a.m. local time. The flights will be operated by modern Airbus A319 aircraft with 144 seats in the Business and Economy Class configuration. The flights between Skopje and Prague take 2 hours. Czech Airlines plans to provide the service year round.
Ticket sales for the Skopje – Prague flights have been launched today. One-way tickets start at EUR 82, while return tickets start at EUR 158 including all charges. Tickets and additional services provided by the carrier are now available for purchase on Czech Airlines’ website www.czechairlines.com, via the Contact Centre, company’s ticketing offices and within the network of travel agencies and ticket sales points.
Czech Airlines plans to expand its activities on the Italian market in the 2016 summer season. The carrier will add frequencies to all of its existing regular connections from Bologna, Milan, Rome and Venice to Prague and, effective May, launch regular scheduled operations on the new seasonal Pisa – Prague route.
Czech Airlines plans to launch operations on the new Pisa – Prague route on 3 May 2016 with three return flights a week, departing Pisa on Tuesdays and Wednesdays in the afternoon (at 14:20) and on Saturday evenings (at 18:45). During summer holidays in July and August, the service will be operated twice a week, departing Pisa on Monday evenings (at 19:30) and Friday mornings (at 9:50). The service will be operated by ATR 72 aircraft on a seasonal basis only, i.e. until 28 September 2016. The flights between Pisa and Prague take roughly 2 hours.
One-way tickets from Pisa to Prague start at EUR 90, while return tickets can be purchased from EUR 174 including all charges. Tickets and additional services provided by the carrier are now available for purchase on Czech Airlines’ website www.czechairlines.com, via the Contact Centre, company’s ticketing offices and within the network of travel agencies and ticket sales points.
9 November 2015 - Czech Airlines Management and All Trade Unions Active Within the Company Enter into New Collective Agreements
Czech Airlines Management and representatives of all five trade unions active within the company have signed new Collective Agreements for the period terminating on 31 December 2016. Signing new Collective Agreements will help improve the overall atmosphere in the company and enable Czech Airlines to fully focus on the smooth implementation of recently-announced product innovations.
New Collective Agreements also include wage regulations introduced to trade unions in June 2014. An agreement on a proposal regarding remuneration was also reached with Czech Cabin Crew Union (OOPL). The Collective Agreement consecutively entered into with OOPL features revised rules for shift scheduling.
Previous Collective Agreements were valid until 31 December 2014.
Czech Airlines’ plans to renew its operation of the following routes during the up-coming summer season: Venice (daily connection), Bilbao, Billund, Bologna (daily connection), Helsinki, Porto, Växjö and Linköping – destinations launched by Czech Airlines as new additions to the carrier’s network in the 2015 summer season or the 2015/2016 winter season.
Moreover, Czech Airlines plans to launch or renew operation of its regular services to Malta (twice weekly), Keflavík in Iceland (twice weekly), Birmingham (up to 5 times a week), Sarajevo (up to 4 times a week), Skopje (3 times a week), Zagreb (up to 4 times a week), Kaliningrad (4 times a week), Kazan (3 times a week), Ufa (twice weekly), Minsk (4 times a week) and Odessa (3 times a week). Some of the new planned routes will only be operated on a seasonal basis (e.g. Malta and Keflavík), while operation of other destinations will be based on the development in demand. Ticket sales for the above-listed routes will be launched in turn via all Czech Airlines’ distribution channels during October and November.
Effective 1 December 2015, Czech Airlines will provide complimentary refreshments to Business Class passengers and to Economy Class passengers on flights to/from Almaty and Seoul only.
Passengers on other Czech Airlines’ jet-engine operated flights will be able to pre-purchase meals identical to those served in Business Class as part of the new MENU UPGRADE service. Czech Airlines’ flights to Russia and Yerevan will feature hot meals with salad, dessert and freshly-baked pastry, while other Czech Airlines’ European flights will feature cold meals, desserts and freshly-baked pastry. Alongside food, the price of the MENU UPGRADE service also includes three beverages based on the passenger’s preference: one soft drink (water, Coke or juice), one hot beverage (coffee or tea) and one alcoholic beverage (Moravian wine or Pilsner beer). The price of the complete cold menu, including drinks, has been set at 8 EUR, while the hot menu will cost 12 EUR.
The MENU UPGRADE service can be purchased by passengers together with their tickets via all Czech Airlines’ distribution channels, i.e. via Czech Airlines’ website and mobile applications, Czech Airlines’ contact centre, at travel agencies and ticketing points selling Czech Airlines’ tickets. It will also be possible to add the service to previously-issued tickets using the same channel as for purchasing the tickets and to do so at any time, but no later than 24 hours prior to the scheduled departure. Passengers who purchase their tickets online will be able to use the new Czech Airlines’ application called MY BOOKINGS to add the service.
Passengers on ATR-operated flights or those who have not pre-purchased the MENU UPGRADE service will be able to choose from the new offer of paid in-flight refreshments offered under the new BUY ON BOARD package, consisting of a wide assortment of more than 40 light snacks and beverages. Among other items, brand-name croissants, honey-cakes, chocolate and muesli bars, biscuits, crisps, nuts and other sweet and savoury products will be offered.
On selected routes, Czech Airlines is now introducing a new, fourth-in-line, more price-conscious VALUE product package featuring only point A to point B transport of passengers with carry-on baggage.
The new VALUE product package will first be introduced on Amsterdam, Barcelona, Düsseldorf, Milan, Paris, Rome, Stockholm and Warsaw flights, starting 1 November 2015. During the second implementation phase, Czech Airlines will include its Brussels, Copenhagen and Venice routes, starting 1 December 2015.
Czech Airlines’ tickets issued under the VALUE package feature only point A to point B transport of passengers with carry-on baggage up to 8 kg in weight. Additional complementary services can be purchased by passengers as required. Compared to the higher-tier product package, STANDARD, tickets under the VALUE tier are 8 EUR cheaper on average.
The new VALUE package is ideal for passengers who travel with carry-on baggage. For customers travelling with checked-in baggage willing to have this service included in the price of their ticket, Czech Airlines still offers its original STANDARD and FLEXI packages. Their parameters remain unchanged, including carriage of 1 piece of checked-in baggage of 15 or 23 kg (depending on destination) free of charge.
New addition to Czech Airlines’ product portfolio for coming 2015/2016 winter season is the MY BOOKINGS application, launched on all the carrier’s online platforms. Using this application, passengers will be able to change a number of parameters of previously-issued tickets, add complementary services, including in-flight refreshments, and enjoy full control of their online bookings.
The application allows passengers to check existing reservations or resubmit payments for ordered services after a previously-failed payment. For a fee, they can repeatedly change the departure or arrival dates of issued, unused or partially used, tickets at any time prior to the scheduled departure. The MY BOOKINGS application also allows passengers to repeatedly purchase oversized baggage transport and transport of an excessive number of checked-in baggage for previously-issued tickets and to do so at any time prior to the scheduled departure or, based on availability, add additional complementary services to previously-issued tickets, such as menu upgrades, seating plan, Business Class upgrades or Prague Airport lounge access.
The MY BOOKINGS application can only be used for reservations made and tickets purchased via www.czechairlines.com or www.csa.cz websites and/or using Czech Airlines’ native and mobile applications.
For the fifth time, Czech Airlines renewed its IOSA (IATA OPERATIONAL SAFETY AUDIT) Operator’s Registration after the successful completion of a re-certification audit, which was conducted mostly during last May. Czech Airlines’ IOSA Operator’s Certificate is now valid until 23 September 2017.
Hundreds of standards and processes were reviewed during the re-certification process within eight audited categories as follows: Corporate Organisation and Management, Flight Operations, Cabin Operations, Operational Control - Flight Dispatch, Ground Handling, Aircraft Engineering and Maintenance, Cargo Operations, and Operational Security.
Czech Airlines has been an IOSA Certified air carrier since 2005 without interruption. IOSA reviews of airlines are performed as thorough two-round audits. In the Commercial Aviation industry, a valid IOSA registration is considered to be proof of an air carrier’s reliability and high safety management standards.
Czech Airlines is planning to relaunch its Prague – Yerevan service effective 13 December 2015. For the time being, the route will be operated strictly seasonally, for a limited period of time covering the traditional Christmas and New Year’s festivities, till 16 January 2016. The Czech Airlines scheduled service between Prague and Yerevan offers convenient connections to a range of routes operated by the company from destinations in Western Europe, e.g. Barcelona, Bologna, Brussels, Frankfurt, Madrid, Paris, Rome, Stockholm and others. The best price guarantee tickets for Prague – Yerevan service are available for purchase on the company’s website www.czechairlines.com.
Czech Airlines plans to operate two return frequencies a week on the Prague – Yerevan route, with departures from Prague on Wednesdays and Sundays at 9:55 p.m., returning from Yerevan on the next day on Mondays and Thursdays at 5:20 a.m., arriving at the Václav Havel Airport Prague at 6:20 a.m. Czech Airlines will also add a third weekly frequency on the route between Prague and Yerevan on selected days - on Fridays 25 December 2015, 1 and 15 January 2016.
Thanks to the convenient timing of arrivals in Prague during the morning transport wave, passengers returning from Yerevan will be able to continue upon transfer in Prague to a number of Czech Airlines’ final destinations, for example to Paris, Rome, Barcelona, Madrid, Amsterdam, Brussels, Frankfurt, Düsseldorf and more.
Starting today, tickets are available for purchase at all Czech Airlines’ and their partners’ distribution points, i.e. on the company’s website www.czechairlines.com, via all mobile and native Czech Airlines’ applications, via the Contact Centre and company’s offices and within the network of travel agencies, ticketing offices and ticket sales points.
9 September 2015 - Seasonal Model of Operation of Czech Airlines’ Almaty – Prague Route Remains Unchanged
Czech Airlines’ regular scheduled service between Almaty and Prague will continue to be operated as a seasonal route. The last flight of the summer schedule will leave Almaty on 7 October 2015. During the upcoming 2015/2016 winter season, the route will not be operated, as last winter. However, Czech Airlines plans to offer individual flights between Almaty and Prague prior to and after the traditional Christmas and New Year’s festivities. The carrier will renew regular operation on the Almaty – Prague route in the 2016 summer season.
Czech Airlines’ decision to keep the existing model of seasonal operation of the Almaty – Prague route is primarily based on the weakening of the Kazakhstani Tenge against world currencies and on the current state of Kazakhstani economics. Both factors account for a reduction in the purchasing power of the local population, resulting in a decreased demand for travel to the Czech Republic during the winter season.
Czech Airlines has been carefully monitoring and analysing the situation in the Kazakhstani market and has consulted with the most important local tour operators when making its decision. Keeping the original seasonal operational model is the result of mutual agreement. Year-round operation of the Almaty – Prague route would not be economically feasible under the current situation of the Kazakhstani market.
Regardless of the decision to keep the seasonal model of operation of the route, Czech Airlines plans to operate five return flights from Almaty to Prague during the traditional Christmas and New Year’s festivities at the turn of December and January. Departures from Almaty have been scheduled for the Tuesdays 16, 23 and 30 December 2015 and 6 and 13 January 2016, at 10:50 a.m., the regular departure time of Czech Airlines’ flights, arriving in Prague at 12:30 p.m. Return flights to Almaty will leave Václav Havel Airport Prague on 15, 22 and 29 December 2015 and 5 and 12 January 2016, at 10 p.m.
Czech Airlines plans to renew its operation of the Almaty - Prague route in the 2016 summer season.
Czech Airlines is extending operation of its regular scheduled flights to Venice until 24 October 2015, i.e. until the end of this summer season. In September and October, the carrier will operate the Venice route four times a week with departures from Prague on Tuesdays, Thursdays, Saturdays and Sundays, at 12:20 p.m. The seasonal route operation was originally planned until the end of August.
Several technical, complementary connections from Prague to selected destinations, from where we will operate seasonal flights for one of our business partners, have been uploaded into the booking system. These technical, one-off flights are offered at special prices, starting at EUR 19, excluding airport tax, for one-way tickets. The majority of the flights are designed as one-way flights, but headed to our regularly serviced destinations, such as Amsterdam, Bucharest, Frankfurt and Warsaw, to be combined with one of our regular services. To return from the destinations not serviced by Czech Airlines on a regular basis, such as Munich, Dublin and Salzburg, alternative ways of transport can be used. The only exception is the Sarajevo connection, where a return flight is offered. To check the technical complementary flights departure dates, please follow this link: http://www.csa.cz/cs/portal/CSA_EXTRA/xtra_schedule_cz.htm.
The transaction involving Czech Aeroholding, Korean Air and Travel Service regarding the sale of 34% of Czech Airlines’ shares was finalised yesterday. As a result, effective 31 March 2015, Travel Service becomes the new and second largest shareholder of Czech Airlines.
The new shareholding structure of Czech Airlines, including the size of stakes, is now as follows:
- Korean Air – 44%,
- Travel Service – 34 %,
- Czech Aeroholding – 19.735 % and
- Česká Pojišťovna – 2.265 %.
Czech Airlines views the entry of Travel Service into its management structure as an important step towards enhancing the management principles of a private business entity and an opportunity to continue transforming Czech Airlines into a modern European air carrier.
Czech Airlines will continue the restructuring process approved by all of its shareholders in September 2014. Emphasis will be placed on increasing operational efficiency, changing the company’s business model and routes management. In February 2015, Czech Airlines introduced a new, simplified tariff structure. Recently, the carrier has launched regular services to three new destinations: Bologna, Billund and Oslo. As planned Czech Airlines is launching a number of additional new connections this summer season.
Effective of today, 25 February 2015, Czech Airlines launches new simplified and unified tariff packages. In connection to this step, new conditions of carriage come into force.
The new Czech Airlines’ tariff packages are called: Standard and Flexi (for the Economy Class cabin) and Business.
Tariff Packages Standard, Flexi and Business Now Allow:
- Combining several RBDs of flight segments in one direction of a journey under one package;
- Combining different packages for outbound and inbound journeys;
- Changing tickets purchased under the Standard package prior to and after the departure date against a fee (this service is provided free of charge under Business and Flexi packages, against a service fee (SVF) payment);
- Using Business Class counters for checking-in and Fast Track lines for security screening (if available at the airport), together with priority boarding with tickets purchased under the Flexi package;
- Booking and purchasing of additional services also for the lowest tariff classes under the Standard package.
New Tariff Packages Cancel:
- The so-called minimum stay condition for all destinations where the structure of one-way tariffs has been introduced.
New Tariff Packages Unify:
- Infant (0 - 2 years of age) and child (2 – 12 years of age) discounts: Discounts for infants will now be 90%, while discounts for children will be 25%, under all RBDs.
New Tariff Packages Introduce:
- A unified surcharge for all infants equal to EUR 3 per segment flown under all RBDs;
- New weight limits for complimentary checked-in baggage for non-members of the OK Plus Programme with tickets to selected destinations purchased under the Standard tariff.
According to the new tariff package rules, Czech Airlines allows every passenger, even with a ticket under the lowest booking class, to carry on board one piece of baggage weighing a maximum of 8 kg and check-in a minimum of one piece of baggage of up to 15 or 23 kg in weight free of charge.
Rules for the transport of carry-on baggage remain unchanged, just as the rules for the transport of checked in baggage for OK Plus Programme members. I.e.: Members of the OK Plus Frequent Flyer Programme with Economy Class lowest tariff tickets for Czech Airlines’ flights can still check in one piece of baggage of up to 23 kg in weight, irrespective of the final destination. The same rules also apply to passengers on routes to Barcelona, Brussels, Bucharest, Frankfurt, Madrid, Paris, Seoul, Warsaw and to all destinations in Russia and CIS countries (the so-called Zone 2), irrespective of their membership status. Non-members of the OK Plus Frequent Flyer Programme travelling to all other destinations serviced by Czech Airlines (the so-called Zone 1), will be able to check in one piece of baggage of up to 15 kg in weight free of charge with tickets issued under the Standard package.
To enjoy maximum Czech Airlines’ benefits upon transporting checked-in baggage, we recommend becoming an OK Plus Programme member prior to purchasing the ticket. The fastest way of registering into the OK Plus Programme is via the Czech Airlines’ website, Frequent Flyer Programme Section.
More detailed information about Czech Airlines’ new tariff packages Standard and Flexi is available for you on our web pages under following link.
More details about Czech Airlines’ tariff package Business are available for you on our web pages under following link.
New rules of carriage of standard baggage including charges for exceeding the free baggage allowance are available for you on our web pages under following link.
If you wish to know all of the details about new conditions governing the carriage of people and baggage on Czech Airlines’ flights, read the Conditions of Carriage under following link.
Czech Airlines launches scheduled services to 19 new destinations on 25 regular routes in the upcoming summer season. Alongside flights from Prague to Billund, Bilbao, Bologna, Cork and Oslo, which the carrier announced last autumn, Czech Airlines is also planning to operate flights from Prague to Athens, Bordeaux, Liverpool, Porto and Stavanger, and to launch regular connections to Venice, Kristiansand, Växjö, Linköping, Poznan, Gdansk, Stuttgart, Geneva, as well as direct flights to Gothenburg and several additional routes from Stuttgart to the south-west of Europe. Thanks to these new additions, the company will connect Prague with 18 cities in western, northern and southern Europe.
Mutual co-operation with Travel Service on a code-share basis will also continue during the upcoming 2015 summer season. As a result, Czech Airlines can offer its customers additional ten new services, such as flights to the following holiday destinations: Faro in Portugal, Funchal in Madeira, Fuerteventura and Lanzarote in the Canary Islands, Podgorica in Monte Negro, Preveza and Samos island in Greece, Tirana in Albania, Varna on the Bulgarian Black Sea coast and London-Gatwick. The above-listed routes will be operated by Travel Service under its SmartWings brand and Czech Airlines will have its OK code for all flights. Both carriers have also planned to include the new SmartWings’ connection to Moscow in their code-share co-operation.
The complete list of Czech Airlines’ new destinations and routes, including flight schedules and prices of tickets is available on the company’s websites at the following link. Ticket sales to all of the new destinations and routes were launched today. You can now book and purchase tickets to the new destinations on the Czech Airlines’ websites, via the company’s new mobile applications and within the network of travel agencies, ticketing offices and ticket sales points.
Czech Airlines has launched a new generation of native mobile applications for iOS and Android operating systems. Unlike the previous version, the new applications are technologically on par with the most modern trends, contain a number of new services and improvements.
Czech Airlines’ new applications will allow clients, alongside making reservations and purchasing tickets and checking-in online via mobile phones, also purchasing selected additional services, such as priority seating, overweight and extra pieces of luggage, travel insurance and airport lounge entry. The system of purchases made by clients is also new, in the form of a shopping cart. Additionally, this allows the carrier to add new services to its mobile applications, without any limitations. A so called flexi buffer has also been added, showing available flights three days post and prior the selected date. The users can also choose from a number of special-deal tickets in a new Special Offers section.
With implementation of the new applications, Czech Airlines has significantly expanded the number of ways of payment available upon smartphone purchases. From three options supported by the old version, there are now twelve ways of payment available on the most of markets. Alongside the option of using standard Visa, MasterCard and American Express debit and credit cards, offline and online bank transfers (e.g. Sofort), cash payments, PaySec and MasterCard Mobile service are now available. The last two are available on Czech market only.
Czech Airlines’ mobile application are available for download in the App Store and Android Market in five language versions: Czech, English, Russian, German and French. The new applications will be automatically downloaded and installed on smartphones of users of the old version, provided they have this service activated in their telephone settings. The carrier is currently working on a native mobile application for users of mobile phones with Windows operating systems, which the airline plans to launch before the start of the 2015 summer season.
Czech Airlines will launch regular operations on the Ostrava – Düsseldorf route from 1 March 2015. The new connection between both cities will be serviced three times a week (on Tuesday, Thursday and Friday mornings heading to Düsseldorf and returning on Wednesday, Friday and Sunday evenings), by ATR 72 aircraft with a short, 25-minute stopover in Prague, only to let the passengers finishing their journey in Prague disembark and new passengers heading to Düsseldorf board. Czech Airlines uses a similar model of operations on its successful Prague – Bratislava – Košice and Prague – Hamburg – Gothenburg routes.
Thanks to the Ostrava – Prague – Düsseldorf route, Czech Airlines will be able to offer a fast, comfortable and direct connection between metropolises of Silesia and North Rhine-Westphalia. Passengers and their luggage starting their journey in Ostrava will be checked all the way to their final destination, without leaving the aircraft during the Prague stop. The same principle applies for the return journey.
Tickets for the Ostrava – Prague – Düsseldorf are available in the entire Czech Airlines’ distribution network, including the carrier’s website at www.czechairlines.com and its Contact Centre, but also in all IATA travel agencies, agencies and ticketing offices. Prices of return flight ticket, including all taxes and fees, start at CZK 6.760, while one-way tickets will be available from CZK 3.309. Passengers starting their journey in Düsseldorf will get return tickets from EUR 244 and one way tickets from EUR 134, including all fees and taxes.