The “My Bookings” application allows you to check all your reservations in one place and change a number of parameters of already-issued tickets.
The application can only be used for reservations made and tickets purchased via Czech Airlines’ websites www.csa.cz and/or www.czechairlines.com or using Czech Airlines’ native and mobile applications.
The “My Bookings” application allows you to:
- Check existing reservations.
- Resubmit payments for ordered services after a previously-failed payment.
- For a fee, repeatedly change the departure or arrival dates of issued tickets prior to their use or after their partial use for all parties within the same reservation. Changes can be made at any time prior to the scheduled departure. Changes for a fee can also be made in no-show situations, but at a maximum three days after the original departure date of the flights.
- Add oversized baggage transport and the transport of an excessive number of checked-in baggage to previously-issued tickets and to do so at any time, including on the departure day. This service is only available on Czech Airlines-operated flights.
- Add additional complementary services to previously-issued tickets, e.g. preferred seat booking, airport lounge visits and menu upgrades. Additional services can be purchased at any time based on availability. This service is only available on Czech Airlines-operated flights.
- Purchase Business Class upgrade at any time, including on the departure day.
- Change the departure or arrival dates of issued tickets with additional complementary services, e.g. preferred seat booking, airport lounge visits and menu upgrades and add new additional complementary services to tickets.
- Send the booking details, ticket and itinerary to print.
The “My Bookings” application does not yet support:
- Make changes to tickets issued by subjects other than Czech Airlines’ websites www.csa.cz, www.czechairlines.com or via Czech Airlines’ native or mobile applications. If you have purchased your ticket elsewhere, please contact the place of purchase directly.
- Change additional services after purchase.
Checking Other Bookings
The “Checking Other Bookings” application allows you to check your reservations with Czech Airlines made by travel agencies, agents, online sellers, i.e. via subjects other than Czech Airlines’ websites www.csa.cz and/or www.czechairlines.com.
At the moment, such reservations and tickets cannot be changed using the online application “My Bookings”. If you need to make changes or add complementary services to these reservations and tickets, please contact the place of purchase directly.